| FAQ'S - POLICIES- BOOKINGS-CANCELLATIONS-PAYMENT TERMS |
| FAQ's 1) Do you offer taste tests? We do offer taste tests, by appointment only. Because of time constraints and costs associated with taste tests we charge a $25.00 taste testing fee that will deducted from your catering contract total at booking time. Also note that we limit taste tests to two choices on one plate for sharing. Please keep in mind taste tests are not meals. They are simply a tasting of a possible serving at your event. 2) Do you have Referrals? Yes, we do have referrals, please check out Client/References page. We would also be more than happy to offer contact numbers of past clients that we have catered wedding receptions for, only after we have received the approval from them to share their contact information. 3) What are the pricing for wedding cakes? Because each wedding cake is unique and personally made to suit the bride's desire's, we do not offer pricing on our website for cakes. Please note that the size, frosting flavor and design of your cake is taken into account of your basic wedding cake price. Lily, who does our cakes, can be personally contacted by phone for general questions and to make appointments for tasting and bookings. 4) Where are you located? We are located in Salt Lake City in the Sugarhouse area. Easy access to the I-80 at 700 East and 1753 South. 5) Can I stop by your office/kitchen at anytime? Unfortunately we can not gurantee that someone will be in the office & kitchen at any time of the day. Because of this, we scheldule appointments to meet with clients and potential clients. Please contact us to scheldule your meeting! 6) What is smallest amount of people you will cater for? We have will cater for as low as 15 guests and are more than glad to offer our services. 7) Can we keep any left over food? Any opened, perishable food that is left over from your event at times may be kept providing that you sign the required "RELEASE OF LIABILITY" form that states we are not liable for any issues or illness that arise from the improper storage or re-heating of the food. We also require that you provide containers for any food that you would like to keep. We can provide "to go" containers at a nominal fee. Food may only be left with the booking party and not with any guests. |
| Policies-Bookings-Cancellations-Payment We require a non-refundable deposit of $200 to secure a specific date and our services for all private events. Corporate Events require a 50% deposit. Our services are not guaranteed until a deposit is made, so any date is a first come first served basis. Your deposit will be applied towards the final balance of your event. Our services for any event is for 3 1/2hours. These hours do not include our set up or clean up time. The 3 1/2 hour time frame is simply "your" time for your event. If you require additional time for our services there is a nominal fee. Our payment terms are as follows. The total balance for your event is due 7 days before your event, 10 days if you are paying by check. Corporate events are payable at 50/50 with the balance due the day of your event. We will contact you at least 10 days before your event to scheldule a "FINALIZING" appointment. We can do this at our office or at the location of your event. Sometimes it is better to meet at your event location so on the day of your event we are alittle more famaliar with the layout and any specific instructions you which to give for that day are visualized. At this finalizing appointment, you will need to provided a final count of guests that you would like to book and pay for, your menu choices decided and any rentals or additional services noted. We will then calculate your guest count by the per person price that was noted and agreed upon when the deposit was paid, calculate tax and add the 20% gratuity to give you a grand total. We will then deduct the deposit you paid and the remaining balance will due at that time. Any return checks are subject to a $30 NSF fee plus an additional 3% of your bill and any additional fees incurred by us for the return of your check. Credit Card payments will incur a $4.50 service charge. At times it may be asked of you to write your check out to a specific name instead of AS U WISH, this will arise on occasion when you have not met the 10 day payment policy and we cannot guarantee that your check will clear through normal banking procedures. Unfortunately, we have had this situation arise in the past and have now safeguarded ourselves by our new terms. After you have paid for your event and you realize that your guest count has increased, you may contact us up to 24 hours in advance to add additional guests to your event. Payment will be due immediately for these additional guests by credit card or cash only. You may also make arrangements to pay for these additional guests by cash only the day of your event. |